Zamŕzanie obrazu a pád systému do reštartu.

Dochádza k zamŕzaniu obrazu a padu systemu ale len počas sledovania napr. Twitch a Youtube, Facebook....pokial su na stranke videa. Je jedno ci je to Chrome alebo Edge. Hry alebo rôzne stress test programy na GPU,CPU všetko je v poriadku. Vymenil som GPU, použil DDU, ale problém zostáva. V event viewer sa hlási udalosť zamrznutia obrazu a to ako :
The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\0000007c
0000(0000) 00000000 00000000

The message resource is present but the message was not found in the message table

Môj HW v skratke : CPU 9700KF, MOBO Apex XI, RAM : Gskill 3600mhz 16GB, PSU Evga 750, old gpu Asus 2070 super, new gpu Msi 3070
Viete mi poradiť čo s tým ?
Microsoft (R) Windows Debugger Version 10.0.22549.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

Dump completed successfully, progress percentage: 100


************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 22000 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 22000.1.amd64fre.co_release.210604-1628
Machine Name:
Kernel base = 0xfffff803`39400000 PsLoadedModuleList = 0xfffff803`3a029b90
Debug session time: Sun Mar 13 13:46:41.756 2022 (UTC + 1:00)
System Uptime: 0 days 1:13:16.466
Loading Kernel Symbols
...............................................................
................................................................
...............................................................
Loading User Symbols

Loading unloaded module list
........
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff803`398164c0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff8483`4d947770=0000000000000116
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffde8f1fb30460, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8035531cfe8, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_3b12ac0f95b18b9d\nvlddmkm.sys, Win32 error 0n2
Page 1081c2 not present in the dump file. Type ".hh dbgerr004" for details
Page 1081c2 not present in the dump file. Type ".hh dbgerr004" for details

tychto PAGE..... tam je asi cez 1000 tie vynecham a takto konci analyza :

Page 1056c7 not present in the dump file. Type ".hh dbgerr004" for details
Page 1056c7 not present in the dump file. Type ".hh dbgerr004" for details

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 2077

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 4045

Key : Analysis.Init.CPU.mSec
Value: 327

Key : Analysis.Init.Elapsed.mSec
Value: 5621

Key : Analysis.Memory.CommitPeak.Mb
Value: 109

Key : WER.OS.Branch
Value: co_release

Key : WER.OS.Timestamp
Value: 2021-06-04T16:28:00Z

Key : WER.OS.Version
Value: 10.0.22000.1


FILE_IN_CAB: MEMORY.DMP

DUMP_FILE_ATTRIBUTES: 0x1000

BUGCHECK_CODE: 116

BUGCHECK_P1: ffffde8f1fb30460

BUGCHECK_P2: fffff8035531cfe8

BUGCHECK_P3: ffffffffc000009a

BUGCHECK_P4: 4

VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffde8f1fb30460
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.

PROCESS_OBJECT: 0000000000000004

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME: System

STACK_TEXT:
ffff8483`4d947768 fffff803`4ff4883e : 00000000`00000116 ffffde8f`1fb30460 fffff803`5531cfe8 ffffffff`c000009a : nt!KeBugCheckEx
ffff8483`4d947770 fffff803`4ff05e66 : fffff803`5531cfe8 ffffde8f`15f75010 00000000`01000000 ffffde8f`15f750d0 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffff8483`4d9477b0 fffff803`4feff80b : ffffde8f`16ec9000 00000000`00000040 00000000`00000002 00000000`00000002 : dxgkrnl!ADAPTER_RENDER::Reset+0x12a
ffff8483`4d9477e0 fffff803`4ff47f95 : 00000000`1d5901e0 ffffde8f`1cfdb040 00000000`00000000 ffffde8f`1d5989e0 : dxgkrnl!DXGADAPTER::Reset+0x607
ffff8483`4d947890 fffff803`4ff480f2 : 00000000`00000000 00000000`00000000 00000000`00000200 fffff803`3a133680 : dxgkrnl!TdrResetFromTimeout+0x15
ffff8483`4d9478c0 fffff803`396d0f2f : ffffde8f`1cfdb040 ffffde8f`11302ce0 fffff803`00000000 ffffde8f`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x22
ffff8483`4d947900 fffff803`3965a8b5 : ffffde8f`1cfdb040 ffff9b01`60de1000 ffffde8f`1cfdb040 fffff803`3981f907 : nt!ExpWorkerThread+0x14f
ffff8483`4d947af0 fffff803`3981a574 : ffff9b01`60dd2180 ffffde8f`1cfdb040 fffff803`3965a860 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffff8483`4d947b40 00000000`00000000 : ffff8483`4d948000 ffff8483`4d941000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34


SYMBOL_NAME: nvlddmkm+e2cfe8

MODULE_NAME: nvlddmkm

IMAGE_NAME: nvlddmkm.sys

STACK_COMMAND: .cxr; .ecxr ; kb

FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys

OS_VERSION: 10.0.22000.1

BUILDLAB_STR: co_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}

Followup: MachineOwner

Tuto chybu mi hlasi odkedy som vypol hardwerovu akceleraciu v Chrome a Edge, vypol som ju na skusku, pri hladani riesenia tohto isteho problemu, kde mi dochadza pri pouzivani Chrome a Edge k zamrznutiu PC a restartu.
Pri zapnutej hardwerovej akceleracii sa hlaska chyby v minidump zmeni na 0x133_ISR_nvlddmkm!unknown_function
Ci uz mam akceleraciu zapnutu alebo vypnutu, mrzne mi PC rovnako len sa meni hlasenie chyby 0x133 za 0x116.

Skus otestovat RAM.

Aktualizuj si bios na doske.

Pokial nepomoze bios update, sprav cistu reinstalaciu windows, tj. aj s formatom systemoveho disku.

Bios mam najnovsi. Bez zmeny.

// Spojený príspevok 14.03.2022 10:21


Mal som Win.10 tam mi to robilo tiez, ked som prechadzal na Win.11 bol aj format disku. A stav je stale rovnaky.

Vytvoril sa aj nejaký dump súbor ?Môžeš si spustiť aj kontrolu súborov cez CMD, ak si to ešte nespravil :sfc /scannow

Ano, z toho dump suboru, su vyssie vysledky analyzy.

Nieco sa naslo :


Corrupt file: C:\Windows\System32\drivers\BthHfEnum.sys
Repaired file: C:\Windows\System32\drivers\BthHfEnum.sys

Asi to nebude riesenie mojho problemu, kedze mi robi problem Nvidia driver, toto by malo byt bluetooth.

Sken by mal byť, bez problémov.Problém bol aj na starej grafike?Ten test ram ,zrejme nebol cez boot s USB ?Skúsil by som to s inou ram.

Mne preklad skenu vyssiel, ze nasiel problem, a vo vypise ktory som sem vlozil, ze opravil driver pre bluetooth. Ano bol aj na starej grafike. Prva bola 1060, ta bola bez problemov, potom som mal 2070 urcity cas bez problemov asi tak 3 mesiace a potom to zacalo. Vymenil som ju za 3070 a problem zostal. Zakazdym DDU. Ale ved memtest ani inac ako cez boot z usb ani nejde spravit. Mal som boot USB a tak bol aj spusteny. Tato chyba ma frekvenciu raz za 5 az 10 dni a vynimocne 2* denne. Obcas sa stalo, ze po zamrznuti a automatickom restarte pc, nefungovala klavesnica. Mam mechanicku podsvietenu od HyperX a najprv blikala a potom zhasla a nereagovala. Myska ktora je zapojena vo vedlajsom USB konektore ale fungovala.

USB mi resetovalo náhodne komp. Tiež sa stávalo, že niektoré zariadenia, zapojené v USB raz šli a inokedy nie. Pomohlo poprehadzovanie, niečo som dal cez USB HUB do USB2, lebo v USB3 robilo problémy. S vysokou pravdepodobnosťou tie resety s tým súviseli (možno aj skrz USB DAC, už mám iný), lebo odvtedy už ani raz.

Lenze keby to bolo USB a deje sa to nahodne, padne my system pocas hoc akej cinnosti. Mne sa to deje len pri pouzivany Edge a Chrome, pokial webova stranka obsahuje videa. Ale pri pozerani videa cez prehravac napr. VLC, nemam ziadny problem.

Súhlasím. Video v browseri je náročnejšie na výkon karty, procáku, než video VLCom. Kedysi som skrz to riešil nový komp. Ťažko povedať, prečo presne Ti to padá

skúšal si tento fix?
https://www.nvidia.com/en-us/geforce/forums/geforce-graphics-cards/5/436528/fixed-event-id-14-from-source-nvlddmkm-cannot-be-f/

Medzi prvymi, Asus Armoury Crate som odinstaloval za pomoci Revo un. ale problem pretrvava.
Vyskusal som aj test SSD a iny program na test ramiek s 400% prekrytim a vsetko v poriadku.

Uz mi crashnul aj pocas nacitania hry, po restarte mam v minidump po analyze tieto data :